Why doesn’t my promotion code apply the correct discount to my order?

Last updated: 7/17/20
Promotions often only work on a specific selection of our products. Please read the specific Terms and Conditions in the source of your promotion code to make sure that your promotion code applies to your order. The Terms and Conditions can be found at the bottom of the email we send you, underneath the ‘Store Locator’ and ‘Privacy Policy’.

If you’re sure your promotion code is valid for your order and the discount still doesn’t work, please contact us.*

*Vouchers and Promo Codes will not be accepted on adidas Confirmed app.


Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund.

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