What are the Delivery Terms?

Last updated: 1/5/21

Due to the coronavirus's impact and the mandates in place, your order may experience a shipping delay. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates.

- Standard shipping is 3-5 days plus an additional 1-3 days for processing.
- Standard shipping of Personalized product is 3-5 days plus 2-6 days for processing.

Most product orders placed before 1:00 p.m. EST on business days, Monday thru Friday (excluding federal holidays within the U.S.) will ship the same day. Product orders placed after 1:00 p.m. EST are shipped the next business day. Your order must be received and clear credit authorization by 12:00 pm (noon) EST or your order may not be processed until the following business day. 


You will not be charged for any product until it has shipped. 


Gift Cards are shipped via USPS First Class service only. Standard USPS First Class shipping of Gift Cards is free of charge. Expedited shipping is available for an additional charge. Gift Card orders that clear credit authorization after 8:00 pm EST will process the following business day.


Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund.

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